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Have you been
informed about the
Customer Satisfaction Survey?
You should have been briefed by your origin PPSO regarding a
customer satisfaction survey that they have asked you to complete
“on-line”. Please take time to complete this survey at the
conclusion of your move. To complete the survey, you need to log on
to
www.sddc.army.mil, click on “Personal Property”, click on
“customer Satisfaction Survey” and enter the password that was given
to you during your counseling. Questions 4 through 9 directly rate
the service of Ameritrans International, Inc. Please contact us if
you feel you cannot answer question number 9 as “Excellent”. Also,
with the number of people it takes to handle a shipment, the odds of
someone having a “bad day”, or in other words not being quite as
efficient as they would normally, are increased. It is our goal to
do as much as we can to mitigate these issues. Therefore, we would
appreciate as much feedback from you as possible.
THANK YOU!!
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